Customer Care


Delivery + RETURNS

If you have any questions or concerns or experiencing any technical difficulties, want style advise or want us to try and get you something in particular not currently on the site or out of stock...Please feel free to email us at alternatively fill out the form below.



.All order's ARE ELIGIBLE FOR A RETURN WITHIN 14 DAYS OF YOU RECEIVING THE GOODS  Please  send unwanted goods back in a resalable condition,

we can issue a refund or an exchange for an alternative size. 

We will not accept any items which we believe have been worn, washed or are marked.


We will refund you the price that you paid for the product by the same payment method used. Please note that the cost of return must be paid by the customer.

You can do this by downloading and following this pdf form to the right. 

UK Domestic Delivery (ROYAL MAIL) 

(Mon-Fri) Fast Track 1-2 working days - £4.99 (Tracked)

Standard UK Delivery 2-3 working days -£3.99 (Tracked)

UK Saver Delivery 3-4 working days - £2.99


Within Europe Standard 3-5 working days - £6.99 (Tracked)

Rest of the World within 4-8 working days - £10.99 (Tracked)

Privacy policy & Cookies


This Website is operated by Luxy Boutique. We take your privacy very seriously therefore we urge you to read this policy because it contains important information.

Luxy Boutique collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations which apply across the European Union (Including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

We collect the following personal information that you provide to us:


  • Name

  • Postal Address

  • Email Address

  • Financial Data

This is collected when making purchases or subscribing to our news letter, we will not share your personal information with any other 3rd parties


If you have any questions regarding our privacy policy, please send an email to           



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